Neutral Corner
Safe Exchanges & Supervised Visits in Albuquerque, NM
The Neutral Corner (TNC) provides supervised visitation and exchange services for families in Albuquerque and Bernalillo County going through separation, divorce, or domestic violence. We offer a secure, neutral environment where trained staff guide every interaction and ensure child safety, in accordance with New Mexico’s supervised visitation standards.
Program Services
Supervised Visitation
We provide supervised on-site visits with a strict no-contact policy to ensure the safety and comfort of all clients. Our trained staff carefully monitors parent-child interactions in a secure, supportive environment. Our supervision services are tailored for sensitive situations, including cases involving allegations of neglect, abuse, or substance use. Children and families can also enjoy our welcoming, Sesame Street-themed room, equipped with age-appropriate recreational and educational materials.
Safe Child Exchange Services
We facilitate conflict-free transfers between parents at our Albuquerque office, adhering to a strict no-contact policy. YDI staff observe each exchange in a safe, neutral manner, giving children a calm adjustment period, sparing them from witnessing conflict, and allowing them to greet each parent positively.
On-Site Breath Alcohol Testing (BAC)
Available per New Mexico court orders, our BAC testing helps ensure a safe environment for every visit. Staff also reserves the right to request testing at any time if there is suspicion of impairment that could jeopardize child safety.
Expert-Guided, Documented Visits
We encourage healthy interactions and quality time. A detailed visitation report is completed after each session for objective documentation.
Office Hours
The Neutral Corner:
6301 Central Avenue NW, Albuquerque, NM 87105
Hours:
Tuesday – Saturday, 9:30 AM – 6:30 PM
Closed Sunday & Monday
Safety Notice:
No waiting, lingering, or congregating in or around the parking lot is permitted.
Frequently Asked Questions (FAQ)
Can a supervised visit or exchange be cancelled by staff?
Yes, but only for imminent safety threats to a child, parent, or staff member, per New Mexico supervised visitation standards. Detailed policies are outlined in our client manual, provided at intake.
Will I run into the other party?
No. Our strict no-contact policy and staggered schedules prevent contact at our Bernalillo County facility.
What documents are needed for intake?
A filed New Mexico court order, a valid ID, proof of income, and the intake fee.
Is my personal information kept private?
Absolutely. We follow HIPAA and strict YDI confidentiality policies for all clients.
What payment methods do you accept?
Fees are due at the time of service. We accept Credit/Debit Cards, Cashier’s Checks, and Money Orders. We do NOT accept cash.
Note: YDI reserves the right to terminate services for non-payment and will notify the relevant New Mexico courts.
What if my child refuses the visit?
We never force a child. Our trained Albuquerque staff use supportive techniques aligned with New Mexico’s best practices.
Can papers be served or arrests made at your office?
We do not allow service of legal papers or warrant enforcement on-site, but will contact Albuquerque Police for emergencies.
Are there other supervised visit and exchange providers in New Mexico?
Yes. For a statewide directory of approved service providers, please visit the official New Mexico Courts website: Service Provider List
Interested in Our Services?
Call 505-255-0007, email TNC@ydinm.org, or click below.
“The staff at Neutral Corner are caring, compassionate, and understanding. Some of the people who go there are sometimes not happy about having to go there, and I’ve never seen the staff be rude, mean, or pass judgment on anyone. Which I feel takes a hard situation and makes it a bit easier”